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 SIP server migration notice
Posted By: SIPME support On: 07 Feb 2008 02:37 PM
Details SIP server migration notice

Thursday 07/02/2008


SIPME has recently completed a deployment of new SIP servers, the upgrades are part of the ongoing improvement of our network and services. We have planned the migration of customers over to this new SIP platform over the weekend 9th-10th Feb 2008, starting from 2am Sat 9th Feb 2008.

For most customers this should be a seamless & transparent transfer as we will be modifying our sip.sipme.com.au domain name to point to the new server IP address. So if you have configured your SIP proxy/server settings using the domain sip.sipme.com.au, you will not be required to change anything, except that there may be some down time due to the domain name IP change to take place and for it to propagate to various ISP's DNS servers.


If you are experiencing problems and/or require to make calls before the domain name IP change has been completed, please follow the instructions below (do not make the changes before 2am on Sat 9th Feb 2008):

- Change your SIP proxy/server setting to: proxy.sipme.com.au
- Change your Outbound Proxy setting to: proxy.sipme.com.au
- Reboot to your SIP/VoIP device so that it will re-register onto the new SIP server


As usual, please email support@sipme.com.au if you are experiencing any problems.


The new SIP server platform will provide better overall quality, the online billing interface also gives you more features to manage your account, such as the ability for you to set & change your SIP password. Within the next 2 months, you will also be able to set call forwarding, online real time top up of your account, set low balance wanring and automatic top ups.


----- NOTES FOR WHOLESALERS OF SIPME -----

For wholesalers that currently use your own domain names to point to our SIP server(s), please change your DNS and point to 203.30.192.12. Please inform your customers to make the required changes as well.

-------------------------------------------------------


Regards,
SIPME support
support@sipme.com.au


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